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Anastasia Zamora's Experience:
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Mobile Connections Specialist at Best Buy
June 2010 - February 2012Our department was ranked Top 200 in the company for our excellent attachment and customer service scores. I was the go-to for all information on the latest devices. Accomplishments: - Designed In-Store marketing signs that drove attachment rates. - Created new budgeting and tracking forms for department use. - Remained up to date on all new products and helped manage launch events.
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Fine Jewelry Representative at Sears Holdings Corporation
March 2009 - June 2010A commissioned selling environment where I was able to build customer relationships and improve suggestive selling techniques. Accomplishments & Duties - Created new eye-catching displays for jewelry weekly. - Maintained jewelry counts to prevent company loss. - Expert in inspecting jewelry for clarity and brilliance to ensure customer satisfaction.
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Lingerie Fit Specialist at Macy's
October 2007 - August 2008Beginning as a seasonal associate I moved up into a regular position while attending school full-time. Accomplishments & Duties - Managed and scheduled fitting events. - Received several "outstanding" customer service scores from cardholder surveys. - Independently organized department fixtures and cash stand.
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Markdowns Specialist at Burlington Coat Factory
April 2007 - October 2007One of my first jobs out of high school where I learned a great deal about the retail environment. Was given more responsibility quickly and soon received a recommendation for another position. Accomplishments & Duties - Performed daily runs of the store tracking the new markdowns. - Given cashier duties along with regular duties. - Trained in shipping and receiving duties to compliment existing position.
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Customer Service Rep at Domino's Pizza
April 2007 - April 2007Part-time position to help pay for college tuition and books. Responsibilities: - Recorded and prepared phone and online orders in a fast-paced environment. - Received food preparation and health & safety training. - Often managed and operated the store on busy days.
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Graphic Design and Research Intern at Energized Solutions
September 2013Energized Solutions is a sustainability focused consulting company that serves the United States and Mexico. Projects I worked on include: - Creating new email and flyer designs to promote the Agriculture Sustainability Forum conference. - Obtaining feedback from growers in the Santa Barbara area to compile into research for the Southern California Gas Company - Performing energy audits for the greater Los Angeles area.
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Administrative Assistant at Zamora Home Improvements
August 2011Part-time web consultant responsible for branding, web content and basic IT advice for a family owned and operated remodeling company. Responsibilities: - Design new workflow management processes and forms. - Write and manage web content and blogs. - Create, order and implement new marketing tools.